Room 9 - 10, The Old Building, Bishops College, Cheshunt, Hertfordshire, EN8 9XH

Website: http://www.walkthewalkcic.co.uk Email: info@walkthewalkcic.co.uk Phone: 01992 638 000

THE AGENCY Walk the Walk Family Support Service CIC (WTW) has been offering support to families experiencing child to parent abuse (CPA) for sixteen years. It is a Community Interest Company, working intensively with families on a one-to-one basis; and in close cooperation with other agencies. WTW works with the police, housing, schools, drug and alcohol services, children's services, CAMHS, foster carers, grandparents, CEOP and young people in care - often due to child to parent abuse.

CRITERIA Catchment area: WTW works in the county of Hertfordshire and surrounding areas, but does take referrals from further afield, recently being engaged by Hampshire and Middlesbrough councils; and is frequently contacted by other agencies and councils. Age: Referrals are accepted for families with children of any age, up to 25 if there are additional needs. Intervention will last as long as needed, where funding is available.

REFERRAL and ASSESSMENT Referrals from agencies must contact the office first; families can self refer if they are not already supported by statutory agencies. Initial responses will be within 48 hours and an assessment will be carried out the following week.

THE SERVICE An holistic model of work is used, adopting a whole family approach. The service is based on a strength-based approach adopting a conversational leadership model and is supported by a mental health wellbeing hub, domestic abuse support service and childcare offer. Each intervention will be specifically tailored to the family involved. Meetings generally take place in the home or an alternative safe place in the community. Out of hours telephone support is offered to families where assessed as necessary.

EVALUATION The programme is evaluated yearly for funding and management purposes.

Data entered: May 2015. Reviewed and updated: August 2021